How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer, not a wall of legal text. Most of what you need falls into four areas: funding your account via bKash, Nagad, or Rocket; understanding how withdrawals are processed and verified; getting into your account on mobile; and reaching our support team
when something goes wrong. Each section below tackles one of those areas directly. If you send a deposit through bKash, the transaction reference you receive in your bKash app is the same number our cashier desk uses to confirm it on our side — keep it handy. For Nagad and Rocket, the process is the same: send to the account number shown
in your deposit screen, confirm with your PIN, and the credit appears in your wallet. Players in Dhaka and elsewhere across Bangladesh follow the same account steps — the platform is fully mobile-accessible, so you can check your balance, make a deposit, or contact support without switching to a desktop.
- bKash Deposit
- Nagad Transfer
- Rocket Payment
- Mobile Wallet